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Beware of Unauthorized Renewal Notices

Last Updated: Apr 01, 2015 11:10AM EDT

Update: "The Attorneys General of Oregon, Minnesota, Missouri and Texas filed lawsuits against Orbital Publishing Group, Inc. and a ring of interrelated New York and Oregon companies for mailing millions of unauthorized and allegedly misleading magazine and newspaper subscription notices to consumers nationwide. The solicitations were sent without the permission of the publishers and stated that consumers were receiving “one of the lowest available rates,” when, in fact, they were being charged, in some cases, more than double the publication price. The companies then pocketed the difference." We want to thank everyone who filed a complaint. Clearly, your effort has made a difference.


It has come to our attention that some of our Print Subscribers have received a renewal notification in the mail from an unauthorized company. This company operates under a long list of names including "Publisher Billing Association"  (PBA), "Publishers Periodical Services" (PPS) and "Publishers Distribution Services" (PDS). This unauthorized company attempts to deceive subscribers into paying $69.95 for a subscription renewal that normally costs only $24.95 (or $34.95 for our Mass Readings Edition). In most cases, the subscription is not even up for renewal.

All legitimate subscription offers and payments are handled exclusively by The Word Among Us from our office located at 7115 Guilford Drive, Suite 100, Frederick, Maryland 21704.

Whenever you receive a renewal notice in the mail, be sure to look for our logo. Verify that payment is to be made out to “The Word Among Us” and mailed to our office at 7115 Guilford Drive, Suite 100, Frederick, Maryland 21704.

All renewals made online should be entered only on our web site (Look for or on your web browser). You can always renew your subscription by phone at 1-800-775-9673 or local 301-874-1700

If you have received an unauthorized renewal, we encourage you to  file a complaint with your State Attorney General.

This activity does not represent any kind of security breach at The Word Among Us, nor has any credit card information been stolen. Learn more about our data security standards.

If you are ever in doubt or have any questions, please contact our customer service department at 1-800-775-9673 and we'll be happy to assist you.

 Unauthorized/Fraudulent Renewal Noticed received by a subscriber