Help Center

Bookstore Returns

Last Updated: Jul 03, 2013 11:44AM EDT

Books may be returned for a full refund. Please return books within 15 days of receiving your order.

Videos and music may be returned only with permission from our Customer Services Department, unless they arrive damaged. Before returning any merchandise, please notify customer service at 1-800-775-9673 or e-mail support@wau.org.

When returning an order, please include a copy of your invoice/packing slip. Indicate what items are being returned and the reason why for each item. Shipping costs on returns are the responsibility of the sender. We are not responsible for materials damaged or lost in a return shipment. The Word Among Us cannot accept returns C.O.D.

Send returns to:
Word Among Us, c/o 
Sisk Fulfillment Service, Inc
1900 Industrial Park Road
Federalsburg, MD 21632